Runn

Shannon Toe

Nicole

Tina Chan

People & Placeholders

Managing people

People insights

What employment contracts are and how to manage them

Employment contracts

How to calculate the hourly cost for your full-time, salaried employees

Calculating hourly costs for full-time employees

Teams

Gravatars

People Notes

Custom Fields Overview

People

What placeholders are and how to use them

Placeholders

Resourcing Requests Overview

Project Managers - Using Resourcing Requests

Resource Managers - Using Resourcing Requests

Hiring Managers - Using Resourcing Requests

Resourcing Requests

What roles are and how to create, edit, and delete them

Roles

Learn about the default hourly cost and how it is used in Runn

The default hourly cost

Learn about the standard charge-out rate you set up when creating a new role and how it is used in Runn

The standard role charge-out rate

Watch a 4.5 minute video on Skills Management.

Training Video- Skills

Skills & levels

Lyssa Parisella

Skills & Levels

Can I use the API to add skills?

Instructions on adding skills via the People & Roles csv spreadsheet.

Can I add skills via csv importer?

Instructions on manually converting tags into skills.

All my skills were tags. How do I convert them?

Adding Skills

How do I delete a skill?

Instructions on removing a skill from a resource.

How do I remove a skill from a person ?

Instructions on viewing all skills and which people have them outside the People Planner.

How do I view & manage skills?

Instructions on assigning skills and levels to placeholders.

How do I assign skills to placeholders?

How do I create and assign skills to existing resources?

Managing Skills

Instructions on using skills for reporting.

Can I use skills for reporting?

Can I group by skills?

Instructions on finding resources with the skill set you need.

How can I filter for skills?

Filtering & Reporting

Time Off Overview

Scheduled Leave

What conflicts are and how to resolve them

Conflicts and time off

Public Holidays

Time Off

What will happen to the future assignments after I have added the Public Holidays?

Can I add Public Holidays if I have already added time off on those dates?

Can I schedule work on a Public Holiday?

Can I add Public Holidays in the past?

How do I add Team-specific Holidays automatically?

FAQs

Roadmap

Pricing

API Library

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

Tickets portal

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