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People FAQs

How to add a profile photo?

To add a profile photo/image for your people, go to Manage > People. Choose a person from the list and click the 3 dots to the right and select 'edit image':

How can I update multiple email addresses?

You can edit/update multiple email addresses by going to Manage > People and clicking on 'Bulk Edit':

Alternatively, you can also use the csv tool under Settings. You can use the People tab and export your list of resources, add email addresses and re-upload it to bulk update.

How to change a person's role in a project after adding assignments?

  1. Click on the three dots adjacent to the person's name and select Change Project Role:

2. Select a new role from the drop down menu:

3. Click Update to proceed and all assignments will then be updated to the new role:

How to set up a 9-day fortnight contract for a person?

  1. From the People Planner > identify the person

  2. Click on the 3-dot icon next to the person's name > select Edit Details

  3. From the side panel, click on Contracts tab

  4. Under Work Days, select Custom

  5. De-select one day from Monday to Friday (if the person is off on every other Friday, take off Friday)

  6. Click Save > select Update existing contract > Save again

  7. From the People Planner, a rostered day off has been added every Friday

  8. Right-click on the rostered day-offs you want to delete and click Delete

Once a rostered day off is deleted, it cannot be manually added back.

Can I customize the working hours per day in a person's contract?

While Runn supports creating custom working days and hours in a contract, the number of hours worked per day has to be consistent. If your staff is contracted to work irregular hours every day of the week, for example:

  • Mon to Wed: working full-time hours (8 hours)

  • Thur: Half-day (4 hours)

  • Fri: Not working - rostered day off

  • Total contract capacity in a week is 8 hours x 3 days + 4 hours = 28 hours

Depending on how granular you need to view a person's availability in Runn, there are 2 ways of setting this up:

Method 1: Set up the working hours based on contract capacity in a week (Recommended)

If you are often planning at a high level and you don't need to know a person's availability on a day-by-day basis, you can set up a custom contract based on the total contract capacity:

Based on the example above, you can still set Friday as a rostered day off, evenly distribute the contract capacity per week (28 hours) across the remaining 4 working days, and set the hours per day to 7 hours. The total contract hours per week are still correctly represented as 28 hours.

This setup is faster, but it won't reflect the most accurate working hours per day.

Method: 2 Use partial time off to denote half-day work

If you need to accurately represent the working hours per day, you can manually add a half-day time off per week to the person.

Based on the example, set up Friday as a rostered day off, and the hours per day are still 8 hours per day:

Manually add 4-hour day-offs per week to the person, or use the Time off CSV to bulk import the partial time-offs:

The contract capacity for the week is still 28 hours, and the working hours per day are accurately reflected.


How to set freelancers or ad-hoc contractors in Runn?

Set the freelancer's employment type as Contractor, add a contract end date,and archive them when they are not needed, and they will not appear on the people planner.

When you need to assign work to them, you can unarchive them from Manage > People.

If you don't want to archive them but just want to hide them from the default view, apply the Employment type filter (or a custom field filter if you have assigned a specific custom field to isolate them) on the planner to filter them out.

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