Set up your Runn account (via CSV Import)

How to set up your Runn account via CSV Import

Tina Chan avatar
Written by Tina Chan
Updated over a week ago

Table of Contents

1. Invite admins and users

Head over to Settings > Invite user to add other admins and collaborators to your account.

There are different levels of permissions. The account type controls who can do what, while the financial permissions control who can see what.

Top tip: See who you have invited to your account and who has pending invites at Settings > Users.

2. Set your default account settings

Go to Settings > Account Settings to update your default account settings.

To quickly set up, make sure your account's currency, default full-time hours and default rate type are correct.

3. Import People & Roles via CSV

Follow the instructions in this Help article: Import People & Roles via CSV.

4. Add role charge-out rates/costs

Go to Manage > Roles, here you should see the roles you have imported to Runn.

Add the charge-out rate and the cost for each role. These will serve as a default for all your people with that role.

Note: If you are only using Runn for resource management and scheduling, you do not need to add rates for your people.

Runn also uses the rates to provide forecasts for any placeholders you have scheduled.

5. Set up rate cards (optional)

Go to Manage > Rates to set up your rate cards.

You can have multiple rate cards for your different customers and projects. Projects get created with the standard rate card by default.

When you add a new rate card, you can also choose whether to set it up using hourly or daily rates, and using a blended/single rate or per-role rates.

6. Importing Clients & Projects via CSV

Follow the instructions in this Help article: Importing Clients & Projects via CSV

Top tip: After loading your projects, you can add project budgets. You can add or edit them at any point during a project, but it is advisable to set them up before scheduling people.

7. Add public holidays and leave

Head over to the People planner and add all public holidays and planned time-off for your team members.

8. Schedule people on projects

You will have to schedule people on projects in Runn first before adding the previous timesheets to Runn.

Head over to the Planner, add people to your projects and draw out their assignments. Refer to Scheduling a Project for a detailed how-to.

Top tip: Turn on the charts to see the effect of your plans in real-time. Switch between Capacity & Workload, Availability, Utilization, and Project Billings charts.

Set up Project Templates for recurring projects (optional)

If you're often setting up the same types of projects, Project Templates allow you to speed up the process without having to worry about missing any important project details every time.

9. Importing Time Data via CSV (optional)

If you want to use timesheets, make sure timesheets are enabled in your account settings. Check at Settings > Account.

Then, make sure everyone on your team has an email address added.

Follow the instructions in this Help Article: Importing Time Data via CSV

Invite everyone into Runn with Viewer Basic or Timesheet Only permissions.

Top tip: Download our Time Tracker Chrome extension to sync time entries to Runn timesheets in real-time. Learn more from this short video. Set-up guide here.


View Runn’s help resources at

If you have any pressing questions or issues, please contact us via the in-app chat, or send us an email to

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