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Reports Metrics Glossary

Metrics are the numerical values and calculations that appear in your reports, such as hours, revenue, or utilization.

Nicole avatar
Written by Nicole
Updated over a month ago

Metrics are the numerical values and calculations that appear in your reports, such as hours, revenue, or utilization. Metrics are added as additional columns to your data table.

It's important to note that any metrics you see in your Runn reports have been calculated using actual hours where available. Where there are no actual hours, but scheduled hours, Runn will use the scheduled hours. Here's the difference between the two:

  • Scheduled hours are the number of hours a person or placeholder is assigned to work on a project.

  • Actual hours are the number of hours a person has logged on the project through their timesheets.

Read more about how Runn accounts for scheduled vs. actual hours, placeholders, tentative projects, and overtime in the Reports Guide.


On this page:


Project Metrics

Time-based project metrics

Metric

Description

Total Hours

The sum of Billable Hours and Non-billable Hours. Actual hours will be used when logged, otherwise scheduled hours will be used.

⏱️ Example

Week 1:

Scheduled Hours = 20h

Actual Hours = 10h

Week 2:

Scheduled Hours = 20h

Actual Hours = no entries yet

Total Hours for Week 1 to Week 2:

10h (Actuals in Week 1) + 20h (Scheduled in Week 2) = 30h

Billable Hours

The number of hours that are scheduled or logged on billable assignments.

Actual hours will be used when logged, otherwise scheduled hours will be used.

Non-billable Hours

The number of hours that are scheduled or logged on non-billable assignments or projects. Actual hours will be used when logged, otherwise scheduled hours will be used.

Scheduled Total Hours

The sum of billable and non-billable hours that have been scheduled on the Planner.

Scheduled Billable Hours

The number of billable hours that have been scheduled on the Planner.

Scheduled Non-billable Hours

The number of non-billable hours that have been scheduled on the Planner.

Actual Total Hours

The sum of billable and non-billable hours that have been logged in the timesheets.

Actual Billable Hours

The number of billable hours that have been logged in the timesheets.

Actual Non-billable Hours

The number of non-billable hours that have been logged in the timesheets.

Financial project metrics

Metric

Description

Budget ($)

The project budget you have set for the project.

Budget ($) is available on the Project Overview Report only.

Project Revenue ($)

The revenue you are expected to earn on a project.

For Time and Material projects, Runn calculates Project Revenue from your project's Billable Hours and the project rates you have set for each role.

For Fixed-Price projects, Budget ($) will equal Project Revenue ($).

T&M Benchmark ($)

How much revenue you could earn if the project is charged as Time and Materials and you bill for every hour that is scheduled/logged on the project.

For Time and Material projects, Project Revenue will equal T&M Benchmark ($)

For Fixed-Price projects, Runn calculates T&M Benchmark from your project's Billable Hours and the project rates you have set for each role.

T&M Benchmark is available on the Project Overview Report only.

Project People Costs ($)

The labor costs you are expected to incur on the project.

Runn calculates Project People Costs ($) from the Total Hours and the cost to the business you have set for each person in their contract.

If you have placeholders scheduled, the internal role cost rate is used, unless you have set a custom rate for them.

Read more about how we account for placeholders

Project Profit ($)

Project Revenue ($) - Project People Costs ($)

Margin (%)

The percentage of Project Revenue ($) your business can keep out of every $1 you earn on the project.

Project Profit ($) / Project Revenue ($) * 100

Margin (%) is available on the Project Overview Report only.

People Metrics

Time-based people metrics

Metric

Description

Billable Hours

The number of hours that are scheduled or logged on billable assignments.

Non-billable Hours

The number of hours that are scheduled or logged on non-billable assignments or projects.

Total Hours

The sum of Billable Hours and Non-billable Hours.

Time Off Hours

The number of time off hours.

Effective Capacity

A person's total available work hours.

This is a person's contracted capacity minus any time off hours.

Contracted Capacity

Total work hours based on a person’s contract.

Overtime

The number of hours a person is scheduled/has logged above their Effective Capacity in the selected period.

Remaining Availability

Effective Capacity - Total Hours

Billable Utilization (%)

The percentage of a person's effective capacity that is logged or scheduled as Billable Hours.

Billable Hours / (Contracted Capacity - Time Off Hours) * 100

Non-billable Utilization (%)

The percentage of a person's effective capacity that is logged or scheduled as Non-billable Hours.

Non-Billable Hours / (Contracted Capacity - Time Off Hours) * 100

Total Utilization (%)

The percentage of a person's effective capacity that is scheduled/logged on both Billable and Non-billable Hours.

Total Hours / (Contracted Capacity - Time Off Hours) * 100

Scheduled Hours

The number of hours a person or placeholder is assigned to work on a project (on the planner).

Scheduled Hours is available on the Project Overview Report only.

Actual Hours

The number of hours a person has logged on projects through their timesheets.

Actual Hours is available on the Project Overview Report only.

Financial people metrics

Metric

Description

Revenue ($)

The revenue a person is expected to earn on projects.

Project Costs ($)

The labor costs you are expected to incur from a person or a group of people on projects based on Total Hours.

Business Costs ($)

The business costs you are expected to incur from a person or a group of people based on their Contracted Capacity. This is usually a fixed cost. This is NOT affected by Public Holidays or Time Offs.

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