The utilization report shows what percentage of your people's capacity is scheduled/has been logged on work.
Read more about how Runn accounts for scheduled vs. actual hours, placeholders, tentative projects, and overtime in the Reports Guide.
Tentative projects are excluded from this report.
Scheduled time off is included in the utilization calculation.
The Totals row on this report gives the average utilization rate across all people (100% + 50% = 75%), not the utilization rate for the entire business (i.e. it is not total hours / total capacity).
N/Ameans the person has no contract or no contracted hours during that time period. These people are excluded from the totals row.
People Utilization Report Metrics
Billable Utilization (%)
The percentage of a person's capacity that is scheduled/logged as Billable Hours.
Billable Hours / Capacity * 100
Non-billable Utilization (%)
The percentage of a person's capacity that is scheduled/logged on non-billable hours.
Non-Billable Hours / Capacity * 100
Total Utilization (%)
The percentage of a person's capacity that is scheduled/logged on both billable and non-billable hours.
Total Hours / Capacity * 10
This example covers 1 week:
Contracted hours (as per a person's contract) = 40 hours
Time off = 1 day (8 hours)
Capacity = 40 - 8 = 32 hours
Non-billable assignments = 8 hours
Billable assignments = 16 hours
Non-billable Utilization = 8 / 32 * 100 = 25%
Billable Utilization = 16 / 32 * 100 = 50%
Total = 16 + 8 / 32 * 100 = 75%