Utilization Insights
Understand how effectively your team's time and resources are being used and gain insights into efficiency gaps and opportunities for optimization.
Utilization Bands
Shows distribution of people across utilization bands over time.
Helps quickly assess workforce utilization health and identify how many people fall within different utilization bands (e.g., under-utilized, optimally utilized, or over-utilized). It also serves as a performance tracking indicator.
Calculation Information
Counts only actual people in each utilization band, excluding placeholders.
Bands are categorized in 20% increments.
Total Utilization (%) = (Total Hours / Total Effective Capacity) × 100
Billable Utilization (%) = (Total Billable Hours / Total Effective Capacity) × 100
Non-Billable Utilization (%) = (Total Non-Billable Hours / Total Effective Capacity) × 100
Band Colour Coding
Under Utilized (Blue) = 0% to 80%
Well Utilized (Green) = 80% to 100%
Over Utilized (Red) = 100% to 160% +
⚠️ If actual hours are available, past actual hours will be used to calculate the utilization % in the Utilization Bands graph.
Billable vs Non-billable Utilization Chart
The Utilization chart shows your utilization rates so you can see if your people are under-utilized, over-utilized or tracking just right. Hover over a data point to see how your people's time is split between billable and non-billable work.
Calculation Information
Check out Calculations for Utilization Charts
🕒 The Billable vs Non-billable Utilization Graph is based on hours allocated. It does not consider actual hours (timesheets) in the past.