Runn charges for each seat that equates a managed person that is listed on the People Planner. (Placeholders & archived resources do not need a seat. If you unarchive a person - they will need a seat- checking your billing page to check if one is free or if one needs to be purchased)
You can view your managed resources in Runn via the 'People List' page.
All Runn plans include unlimited placeholders & Users.
Runn Tiers
Runn offers 2 types of plans:
Monthly (recommended under 75 people managed, 10 users):
Free: Free for 5 or fewer managed people.
Starter: $10 USD per month, per person managed.
Professional: $14 per month, per person managed.
Annual (recommended for larger organizations or those experiencing growth):
Premium/Enterprise: These packages include all premium or enterprise features, SAML SSO, implementation services, and discounted seat costs as well as other perks! Contact our Resource Management experts by using the chat option.
What happens if I delete or archive a person managed? Do I get a credit?
For monthly plans, you will also need to access the billing page and decrease the number of needed seats. If you do this, a credit may be applied on your next monthly charge.
For annual plans, this will not have any effect and no credit is applied as discounts are applied at the start of the contract. However, 30 days before your renewal, you can alert your CSM that you require less seats this year.
What happens if I add a person to the planner?
If you have a free seat, there will be no extra cost. So if an employee leaves, this frees up their seat. When you hire their replacement, they will now occupy this seat.
If there is no free seat, a new seat will be added automatically and a pro-rated charge will be applied at the next billing cycle.
What if I delete my account?
If you deactivate your account through the billing page, you will continue to have access to the service until your billing period is over.
You may then delete your account, or it will automatically be deleted after 90 days.
If you choose to delete your account instead of deactivate, you will not be able to access your account anymore, and any payment already made will be forfeited and any money owed will be forgiven.
Do I need to pay tax?
Tax is only applicable for New Zealand and Australia based businesses.
If your business is based in the EU, USA or any region other than New Zealand & Australia, no tax will be added.