Runn does not currently support multi-currency within a single account. This article explains how to work around by creating separate accounts or using rate cards within a single account. It also covers how to apply the correct rate card to a project and the key risks to watch for when updating rates.
Determine the best workaround if you need to manage multiple currencies
Option 1: Use Multiple Accounts
If different offices need different currencies, create separate accounts.
Set different Default currency in each account's Account Settings.
Keep in mind: each account will have its own settings and currency, but there is no aggregated reporting available for multiple accounts.
Plan for external consolidation if needed. You may need to send reports to an intelligence or BI tool to combine results across accounts.
Establish a separate reporting process for consolidating data externally.
Use this approach only when you need to separate accounts are necessary for currency management.
Option 2:
Create different rate cards with the converted rates in a single account
Within the same account, you can set up rate cards using the converted rates from the foreign currency to your home currency (i.e. the default currency in your Account Settings), and apply the rate card to the relevant projects.
This way, you can view and report financial metrics based on your home currency. However, please note that you cannot view or report financial metrics in foreign currencies.
Example
As a US company, you may have a rate card for your UK clients where the hourly rates are converted to British pounds.
If the hourly rate for a coordinator is 100 pounds - the rate card would list the rate as $130 USD (after conversion). Your financials would still be in USD but the rate card would account for a point in time currency difference.
1. Create a new rate card based on the foreign currency
Go to Manage > Rate Cards
Click on New Rate Cards
Name the rate card clearly by location or currency. Example: UK Rate Card.
Determine the correct static exchange-based rate.
Check a trusted external source or consult your finance team.
⚠️ Remember that the rate is static and not automatically linked to live exchange rates.
Enter the appropriate rates for the new location/currency.
Click Save when the rate card is complete.
2. Apply the rate card when creating a new project
When creating a new project, select a custom rate card as the Reference Rate Card. For example, choose the
UK Rate Cardfor a UK project:
The UK Rate Card rates will be automatically applied when the project is created.
3. Changing the reference rate card of an existing project
Check out here to learn more about the steps to update the reference rate card and project rates of an existing project: Assigning a rate card to an existing project
Points to Note
Changing the currency in Account Settings only changes the symbol and does NOT automatically apply an exchange rate.
Separate accounts do not automatically provide combined reporting.
Rate cards use static rates and are not connected to live exchange rates.
Changing a rate card or project rate can alter historical project data across the full project timeline.
Always verify the correct rate card before creating or updating a project.
Be aware that changing a rate card or project rate affects the entire project duration.
Historical data will also be updated if you apply a new rate card or modify rates.
Before making changes, confirm the impact with stakeholders if the project is already in progress or reported on.