If you manage multiple isolated departments, divisions, or business units across your organization, you can create different Runn accounts for each group and conveniently access each one with one click. An organization can have as many accounts as it needs.

For example, you are the Head of the North American division at your org, and you have two separate country groups - United States and Canada.

All accounts that fall under your organization are NOT linked, meaning that all people, projects and reports are not shared. This feature is suitable for your org if your business units are completely separate and can be managed independently.

Jump to FAQs

Only Admin users can create new accounts in the organization. Create a second account by clicking "Create New Account” in the top right menu.

Once you create a new account you can set it up. No one else will be automatically added as a user to the new account apart from you.

All new account will default to a Free Plan, which only allows up to 5 people managed. If you would like to add more, please upgrade to a Pro trial and add the payment details under the Billing tab.

Billing for the new account is independent of the first account in your organization.

You can move quickly between the accounts you have access to by clicking on one of the accounts in the "OTHER ACCOUNTS” section.

Every account created will give access only to its creator, other users need to be invited to it. The invitation is the same as in a single account. Click "Invite Users” then enter the emails to invite users.

For each account you can define what permissions your users will have. To do that go on Manage > Users choose the user you want to change the permission and click Edit and update the permissions.

For example, you want the Head of Canada to view the planning schedule of the American group without seeing any financial information. You invite the Head of Canada as a Viewer in the American account with no access to financial information, while they can remain as an admin user in the Canadian account.

Deleting an account will not impact any of the other accounts your organization has.

Go to Settings > Account Settings in the Account Actions section you'll find the delete account action.

When I create a new account are the users of my previous account going to have access to it?

No, only the creator of the account will have access to it. Other users need to be invited again.

How does billing work?

Multiple accounts are billed separately. Each new account will have its own billing details. New accounts can be billed to the same credit card but this will appear as separate charges.

For different paying methods our customer service team can help with setup. Get in touch with our customer service through the in-app chat for more details.

If I have the same resource in two accounts, will I be charged twice?

Yes. If the same person is created in both accounts, even if the email address is the same, the person will be charged separately in the two accounts. It will be charged twice.

Can I share resources across accounts?

Currently the people, projects, and assignments in different accounts are not shared. We recommend creating multiple accounts when you have completely isolated groups that don’t require sharing of people and reporting.

Can I aggregate reports from multiple accounts?

You can export CSVs from your separate accounts and aggregate the data in your spreadsheet or BI tool. We're working to bring this functionality in the future.

Can I see all accounts created in my organization?

You can only see the accounts that you created and the ones that are invited to.You cannot see the accounts that you are not invited to.