What is a Rate Card?
Rate cards list all your roles and associated charge-out rates. They allow you to set customized rates for the services you provide. You can create custom rate cards and apply them to your projects.
Custom Rate cards give you the flexibility to:
Define different charge-out rates for different groups of clients
Quickly apply a set of custom rates to different projects
Set a single rate/ blended rate across all roles
For example, you may have a special set of rates for charitable groups, a specific client, or long-term projects.
The great thing about rate cards in Runn is that, once set up, you can reuse them for multiple projects.
⚠️ Important Points to Note
Rates are defined at the role level only (not person-level)
If you need to set a person-based rate in a project, consider the following workaround:
All roles will be listed on a rate card. Removing roles from a rate card is not supported at the moment.
Updating the rates on a rate card or the reference rate card selected on an existing project does not automatically update the project rates. You will need to copy the rates in the updated rate card to the project rates in each project.
Learn more about how Project Rates work here: Project Rates
3 Types of Rate Cards
1. The Standard Rate Card
The Standard Rate Card is the default reference rate card selected when you create a project
The Rates on the Standard Rate Card is defined by the default rates set in Roles
Changing the rates on the Standard Rate Card will automatically update the default rates of the associated role
2. The Internal Rate Card
The Internal Rate Card sets all rates to $0. You can set this as the reference rate card for a project if you would like to start with $0 project rates. For example, when you want to set a custom monthly revenue for a fixed price project.
3. Custom Rate Cards
You can create your custom rate cards and customize your rate. Continue to read about the steps to create custom rate cards.
Rate Card Details
Field Name | Description |
Rate Card Name (Required) |
|
Description (Optional) |
|
Rate Type (Required) |
|
Card Type (Required) |
|
External References (Required if you need to use the API or integrations, otherwise Optional) |
|
Creating a rate card
Rate cards are based on the roles you have set up for your team, so if you don't see a specific role in your rate card, make sure it's been set up. See Managing Roles.
Go to Manage > Rate Cards
Click the New Rate Card button
Enter the Rate Card Details
Click the Save button
Updating Rates in Existing Rate Cards
If your charge-out rates have changed, you can update them in an existing rate card. The new rates will be automatically applied only to new projects when this rate card is selected at project creation.
Updating a rate card will not affect the existing project rates, and updating the project rates will not affect the rate card.
If you would also like the new rates to be applied to the existing projects, take the following steps:
1. Updating Rates in a Rate Card
Go to Manage > Rate Card in Runn’s top-level nav.
Choose the rate card you want to edit.
Update the name, description, rate type, card type, and/or role rates.
Click the Save button.
The new rates will now be automatically loaded as project rates for new projects when this rate card is selected.
2. Apply the new rates to existing projects
After you've updated the rates on a rate card, they will only automatically apply to new projects when this rate card is selected. You will need to update the rates for the existing projects using this rate card, with an additional step.
In Runn, the Project rate applies to the entire duration of the project. If the project rate changes, the updated rate applies to both past and future work.
If your project rates for a project change every year, check out the suggested workaround here:
From the Project Planner, look for the project name
Click on the 3-dot icon and select Edit Budget
Click on the Project Rates Tab. You will see the rates on the column under the rate card name has been updated, but the Project Rate are still using the old rates:
Click on the grey arrow to apply the rates of the selected Rate Card
Click Save
Changing the reference rate card for an existing project
The project rates will not be automatically updated when you change the reference rate card in a project. You will have to edit the project rates manually, so they reflect the latest rates.
From the Project Planner, look for the project name
Click on the 3-dot icon and select Edit Budget
Click on the Project Rates Tab. By default, the Standard Rate card is selected. If you need to use another Rate Card click on Standard (column header of the rates column) to choose another rate card
Click on the grey arrow to apply the rates of the selected Rate Card
Archive/ Unarchive Custom Rate Cards
If a custom rate card is retired and no longer needed, you can archive it. All the historical data associated with the rate card will be retained.
Once archived, the rate card will no longer be available to select in the Reference Rate Card dropdown
You can view archived rate cards by clicking on Filter on the Manage > Rate Cards page and select Archived
You cannot edit the rates of an archived rate card
You cannot archive the Standard or the Internal Rate Card
Steps to Archive a Rate Card
Go to Manage > Rate Cards
Identify the Rate Card you would like to archive
Click the 3-dot icon > Select Archive
Steps to Unarchive a Rate Card
Go to Manage > Rates Cards
On the right-hand side, find Filter and choose Archived
Find the archived rate card that you would like to make active
Click the 3-dot button and choose Unarchive
Delete Rate Cards
Before you can delete a rate card, you must first remove it from all projects.
Go to Manage > Rate Cards
Identify the Rate Card you would like to delete
Click the 3-dot icon > Select Archive
Select Delete
There’s no undo, so use this action with care.
Still have questions? We're happy to help!







