Go to Rate Cards in Runn’s top level nav to manage your custom rate cards.
In addition to your standard rate card you can set-up multiple custom rate cards. This allows you to adapt your billing and set custom prices for specific clients or projects, e.g. you might want to offer discounted rates for non-profit organizations or give special prices to loyal long term clients.
Rate cards are based off the roles you have set-up for your team, so if you don't see a specific role in your rate card, make sure it's been set up. See Managing Roles.
Creating a new custom rate card
- Click the Add New Rate Card button.
- Enter the name of the rate card in the Rate card name field.
- Select from a blended/single rate or a per role rate Card type.
- Enter the rates.
- Click the Create button.
Editing a custom rate card
- Choose the rate card you want to edit.
- Click the cog button.
- Select Edit Details.
- Update the charge-out rates for the roles.
- Click the Save button.
Deleting a custom rate card
You can delete a rate card if it has never been used. You cannot delete a rate card if it has been used for a project, both currently or in the past.
Instead, you can archive a rate card. The rates and reports of the projects using the archived rate card will not be affected.
If in doubt, please contact our support team, either on chat from inside the app or by emailing email@example.com.
Still have questions? We're happy to help!