Only Admins and Manager (All Projects & All People) have access to Insights.

Please note that this feature is currently available for Premium and Enterprise plans.

If you wish to give this a try but are on a legacy plan, contact your CSM or email success @runn.io for more details.

Runn’s Insights Hub serves up dynamic, real-time insights that give leaders the edge to make smarter, more confident decisions. Designed to inspire and empower, it keeps teams motivated to maintain data accuracy, ensuring your organization stays ahead of the curve.

There are currently two dashboards available:

Capacity Dashboard

Capacity Insights

Projected Total Capacity and Workload

Understand the total future workforce capacity and workload over time

Calculation Information

Roles include all organisation’s roles
Effective capacity: Sum of total effective capacity for all people that have the role(s) selected (default role)
Workload: Workload (projects) list is filtered to only show projects that include the role(s) selected. Project workload is calculated by using scheduled hours for the specified role against any project including placeholders (project role).

Note that the default setting filters all projects by selecting all roles. Tentative workload is turned off by default.

Capacity vs Workload and Availability

These are a recreation of the planner charts, and you can filter people and placeholders just like you would in the planner.

Workforce Dashboard

Contracts Ending

A rolled up figure of contracts ending in selected date range. Click ‘View Details’ will show to a breakdown of people and the contract end date information. Clicking the person’s name will link to their dashboard.

You can proactively manage upcoming resourcing needs by highlighting when individuals are nearing the end of their contracts. This reduces the risk of last-minute gaps, supports smoother workforce planning, and maintains high-quality data in the system.

Calculation Information

Data uses ‘end date of contract’ field
Only those which end within the selected date range are shown
Display even when the number of contracts ending in the period is 0

Today's Workforce Composition

Breakdown of todays workforce composition by employment type (employee, contractor, no contract)

Calculation Information

Headcount: Count each type - employee, contractor, no contract.
FTE: Contracted capacity/ default full-time hours = Total FTE. Split by employee, contractor, no contract.
%: Count each type - employee, contractor, no contract, then convert to %

Capacity by Employment Type

Get a clear view of how your workforce is structured. Plan for growth, manage budgets, and keep the right balance between FTEs and contractors. It also makes it easier to track headcount targets and spot opportunities to reduce costs—like shifting work from contractors to better-utilized employees

Calculation Information

Headcount: Count each type (employee, contractor, no contract)
FTE: Contracted capacity/default full-time hours = Total FTE. Split by employee, contractor, no contract.
Percentage (%): Count each type (employee, contractor, no contract) then convert to %

Workload By Employment Type

Shows how confirmed/tentative workload is distributed between employee types (employee, contractor, no contract) over time

Calculation Information

FTE: confirmed/tentative workload on selected projects, split by ‘employee type’: employee, contractor, no contract. Use default setting of full time hours to divide confirmed workload into FTE subtotals
Hours: confirmed/tentative workload on selected projects, split by employee type’: employee, contractor, no contract. Actuals (timesheet) hours are used for calculation if available.
If someone's contract changes mid period (e.g. mid week) from employee to contractor or vice versa, headcount contributes to whichever employment type they are at the beginning of the period selected.

Utilization Dashboard

Utilization Bands

Shows distribution of people across utilization bands over time.

Helps quickly assess workforce utilization health and identify how many people fall within different utilization bands (e.g., under-utilized, optimally utilized, or over-utilized). It also serves as a performance tracking indicator.

Calculation Information

Counts people in each utilization band only (not placeholders)
Bands are done in 20% increments
Total Utilization (%) = (Total Hours / Total Effective Capacity) × 100.
Billable Utilization (%) = (Total Billable Hours / Total Effective Capacity) × 100.
Non-Billable Utilization (%) = (Total Non-Billable Hours / Total Effective Capacity) × 100.

🕒 If actual hours are available, past actual hours will be used to calculate the utilization % in the Utilization Bands graph.

Band Colour Coding

Under Utilized (Blue) = 0% - 80%
Well Utilized (Green) = 80% - 100%
Over Utilized (Red) = 100% - 160% +

Billable vs Non-billable Utilization

The Utilization chart shows your utilization rates so you can see if your people are under-utilized, over-utilized or tracking just right. Hover over a data point to see how your people's time is split between billable and non-billable work.

Calculation Information

Check out Calculations for Utilization Charts

🕒 The Billable vs Non-billable Utilization Graph is based on hours allocated. It does not consider actual hours (timesheets) in the past.

Chart Functions

Each chart has functions that apply to that chart only. These are found on the right hand side at the top of the component:

Export

Can export a chart in the following formats:

Image of the insight (PNG)
CSV of the data behind the graph

Filtering the Charts

Buttons at the top of the chart will open a side panel where you can filter the data in the chart

Global Functions

Changing these changes the settings for every insight across every dashboard:

Date Range

Toggle between weeks or months
Select date range
Date range has a maximum limit of 6 months

Display Settings

Effort Unit: Changes units that reference effort. Options available are:

FTE
Hours
List of areas unit will change:
- Workload by Employee Type (Vertical Axis)
- Capacity VS Workload by Role (Vertical Axis)
- Capacity (Vertical Axis)
- Availability (Vertical Axis)

Person Unit: Changes units related to the count of people. Options available are: