Delete your user account

To delete your personal user account but leave the entire account and business data for other users to continue to use:

  • Go to the Settings page
  • Click "My Settings"
  • Click "Delete"

This will permanently delete your user account. If you are the last admin of an account, you will be unable to delete yourself and must make another user an admin, or delete the entire Runn account.

Delete your entire Runn account

To delete your Runn account, all users, and any associated information:

  • Go to the Settings page
  • Find "Account Actions"
  • Click "Show Actions"
  • Click the "Delete Account" button

This will immediately delete your account from Runn, along with your user account and all user accounts of people who have joined the account. It can not be undone.

Runn may keep some additional information about you for up to a year (such as database backups, help requests, support data, etc) before it is automatically deleted.

If you wish for all this information to also be deleted immediately, please contact help@runn.io

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