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Migrating to a new SSO System with New emails
Migrating to a new SSO System with New emails
Lyssa Parisella avatar
Written by Lyssa Parisella
Updated over 2 weeks ago

At this time, Runn uses emails as unique identifiers. As a consequence, you aren't able to update emails addresses for users- but you will need to do it for resources so that can log in with their new emails and still see their allocations to add in time. This is a 2 step process:

Updating SSO and Users

1. Turn off SSO only login - you can turn it back on once you've set up the new SSO.

2. Set up the new SSO (Instructions on Okta, AZure AD, SAML)

3. Go to the Manage> Users and add your users with NEW email addresses:

  • You will need to assign the permissions again to the new emails.

  • You can also use the CSV tool to bulk invite users with the new email addresses.

4. Once they have accepted- they will now have access using the new SSO. So you can now remove their old email log-ins.

Updating Email Addresses for Resources

Follow the instructions here to update the email address in bulk via the CSV tool

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