Here are several improvements to the way we calculate and present utilization and capacity in Runn.
We've made these changes to reduce confusion and ensure our calculations align with industry norms.
1. New Capacity Metrics
People Explorer Report
Renamed the "Capacity" metric to "Effective Capacity", which is contracted hours less time off.
Added a "Contracted Capacity" metric, which is the hours available as listed in a person’s contract.
e.g. Rihanna is contracted to work 40 hours per week. This is her contracted capacity. She takes 4 days (32 hours) off in the week of the 1 - 7th May. Her effective capacity for that period is 8 hours.
Planner Charts
Added contracted capacity to the Planner Charts, so you can now compare contracted and effective capacity.
2. Streamlining Time Off and Utilization Rates
The calculation for utilization is as follows:
= Hours Allocated / Effective Capacity * 100
People Explorer & Utilization Reports
See "--" when:
The entire period is off
The entire period is off and there is a conflict
This is because there is no effective capacity, so it is impossible to define utilization (divide by zero).
3. Updating Group Utilization Totals in Reports
People Explorer & Utilization Reports
The calculation is now based on the entire group:
Group Utilization Total = Sum of Total Hours / Sum of Effective Capacity
Previously it was based on the average utilization of the group (Sum of each person's utilization rate / The number of people in the group).
e.g. For this group:
Week of 8 May - 14 May
= 100 / 80
= 125% utilization
Week of 15 May - 21 May
= 80 / 112
= 71% utilization
Week of 22 May - 28 May
= 20 / 40
= 50% utilization
