The following is a guide on what the terms mean and how this data is calculated:
Max capacity: Sum of all people's hours - (minus) Sum of all time-off hours (Placeholders & No Contract NOT included)
Workload total: Sum of assignment hours for confirmed & tentative projects for BOTH people & placeholders (INCLUDES assignment hours for those with NO contract)
Availability: Max Capacity - (minus) Sum of Confirmed & Tentative Workload