Non-billable work is any work you do not charge clients for.
This can be:
Internal projects
e.g. updating your own website, running internal marketing activities, doing admin, pitching for new work.
Work on client projects that you didn't budget for but committed to completing
i.e. last minute changes
In Runn, an assignment can be either billable or non-billable.
Note: All projects you create with your internal client use non-billable assignments by default.
To create a non-billable assignment, select Non-billable on the Quick editor.
Non billable assignments have an icon on the assignment pill.