If the public holidays displayed on the People Planner are not as expected, there could be various reasons:
The Region was not selected when the Holiday Group was created
If you are expecting to see regional holidays, but they are not added to the people in the holiday group, it is possible that the Region was not selected when the holiday group was created:
How to fix future public holidays
As an Admin user, go to Settings > Public Holidays
Identify the Holiday Group, check if the Region column is empty:
If it is empty, it means the region was not selected when the holiday group was created.
Delete the holiday group by clicking the 3-dot icon > Delete
Follow these steps to create a new holiday group and select the correct country and region
This will update the future public holidays for the people
How to fix past public holidays
To fix the public holidays in the past, check out this article.
The list of public holidays has changed after the holiday group was created
It is possible that the government's public holiday arrangements changed midyear, after the holiday group was created. If you noticed a discrepancy in the public holidays listed on the People Planner, here's what you can do:
How to update future public holidays
As an Admin user, go to Settings > Public Holidays
Identify the Holiday Group > click 3-dot icon > Edit Details
Confirm if the list of public holidays reflects the lastest update displaying your expected public holidays:
If yes, click Save. All the future public holidays will be updated for people added to the holiday group.
How to update past public holidays
To update the public holidays in the past, check out this article.