Since Placeholders are not real people, there are certain assumptions built into the calculations of workload, financials and utilization.
Workload/ Effort Calculation
Past scheduled placeholder hours default to 0 in Total
Placeholder hours represent unmet demand in Runn. Only placeholder hours scheduled on today and dates after today will be included in metric calculations. Any scheduled placeholder hours prior to today will default to 0 in Project Dashboards, Reports and Insights.
This is under the assumption that the work was not completed, as it was never transferred to a real person.
Example
The assignments run from Aug 21st to Sep 4th. The Scheduled hour per day is 1 hour.
The Total Hours change depending on when I generate the report or open the Project Dashboard:
Day of Today | Total Hours | Explanation |
Aug 20th
| 11 hours | All placeholder hours are in the future. All hours will be counted. |
Aug 27th | 7 hours | The scheduled hours before today (Aug 21st to Aug 26th) are in the past and will not be counted i.e. default to 0.
Only future placeholder hours (Aug 27th to Sep 4th) will be counted:
1 hour per day * 7 working days = 7 hours
|
⚠️ Note
Past placeholder hours will still be visible on the Planners and Charts, but those hours are default to 0 in Project Dashboard, Reports and Insights.
Financials Calcuation
Placeholder Rates & Project Revenue
Placeholder assignments take their charge-out rate from the role rate of the project they are on. They are the same as normal assignments.
For example, if you add a Developer to Project A and the Developer Project Rate is $150, then the placeholder will have a rate of $150 too.
Project Revenue in the future will include placeholder hours added to the Project.
Placeholder Costs & Project Cost
You can set a custom hourly or daily cost for each placeholder or use the default hourly role cost. This will help you estimate the Project Cost. Once the work is transferred to a person, the cost will based on the person's cost to business set in the contract.
Placeholders have a cost to the project but not to the business as a whole.
Financials associated with Past placeholder assignments will default to 0
Since Past placeholder hours default to 0 in Total hours, all the associated rates and costs will also default to 0.
Placeholder does not contribute to Business Cost
As placeholders are only attached to projects, they do not add to Business Costs (or overall business capacity), regardless of their status. The business cost for all placeholders is $0.
Capacity and Utilization Calculation
Placeholder does not have capacity
Placeholders are not real people, as a result, they don't have capacity and do not affect the capacity of your business.
As seen in the Capacity vs Workload Chart, the placeholder assignment only affects the workload (blue bars), and the capacity is unaffected (purple background).
Placeholders does not have Utilization individually, but contributes to overall Utilization
Since Placeholders do not have capacity, they also do not have Utilization associated with them individually. In the example below, the Utilization for the placeholder is N/A even though there are Total Hours added to it:
The placeholders will, however, affect the overall Utilization in Reports, Project Dashboard and Insights.💡💡
Utilization is calculated by Total Hours / (Contract Capacity - Time Off)
In the example below, when Placeholders are also included in the Utilization Report, the Total utilization % increases from 40% to 43%, because the Total Hours of the placeholders are also included.
💡 Pro Tip
Use the Person Type filter to include or exclude Placeholders from the overall utilization calculation.