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On the Matching Columns page, what do I do if the column headers are not matched?
On the Matching Columns page, what do I do if the column headers are not matched?
Tina Chan avatar
Written by Tina Chan
Updated over a week ago

This happens when your file contains your own column header names that are different from the Runn default ones.

Runn will automatically match it with the most relevant column header, or ask you to manually match it.

Example 1: Correct Auto-Match

On your CSV file, the column that contains the data Default Role Name has the column header named as Company Project Role

On the Matching Columns page, Runn automatically matches it with the most relevant column header as required by Runn:

If every column is matched correctly, click Confirm

โ— Important: Take the time to review

Sometimes, it may automatically match to an incorrect field. You can manually change it to the intended field you would like to add.

Please take the time to review and ensure the data are matched correctly. If not, you might add erroneous data to your account.

Example 2: Cannot auto-match

When Runn cannot auto-match, you will be prompted to manually select the matched column or leave it blank if you don't need the information to be imported.

Manually adjusting the matched column

In this example, we are uploading a People CSV file. The column that contains the data Team Name has the column header named as Group

Runn is unable to auto-match in this case. You have to manually select which field you would like that column to match.

If every column is matched correctly, click Confirm

Leave the unrequired columns blank

In this People CSV example, the column City is included in the file (let's say because your HR system includes this piece of information when you export HR data from it), but it is NOT a required column in the People CSV upload.

If you don't need Runn to process the information in that column, you can just ignore that row, leave it blank and click Confirm.

The column City will NOT be processed and will not appear on the Review Entries page.

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